Registration Deadline: Registrations made after July 30 will be assessed an additional $50 fee. Attendees registered by the July 30 deadline will be guaranteed a welcome gift and attendee packet by mail. Registration confirmations will be emailed to each attendee. Please note this may take up to 7 days.

Cancellations: Cancellation and refund requests for registrations must be submitted in writing to Sarah Wood at by July 30, 2020 to be eligible for a refund and are subject to a $50 cancellation fee. Requests received after July 30 will not be accepted unless cancellation is due to survey at your facility or emergency due to COVID-19. Cancellations due to a facility survey will still need to be submitted in writing to Sarah Wood at as soon as possible, and FHCA will refund your registration with exception of a $50 administrative fee. Please allow up to six (6) weeks, from the date of request, for all refunds to be issued.

Consent Clause: Registration, attendance at, or participation in the FHCA Annual Conference and Trade Show and other activities constitutes an agreement by the registrant to the use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions, and audiotapes of such events and activities by FHCA and other third parties, including but not limited to the venue, Destination Management Companies, Trade Show Decorators, Audio Visual Companies, etc. Your registration may include technology that monitors your activities throughout the meeting, such as session attendance and booths visited.

Content Disclaimer: All meeting content, including live, recorded, and written presentations, represents the opinions of the authors and speakers and should not be construed to be those of FHCA unless adopted pursuant to the bylaws of the Association. Nothing contained herein is to be considered as the rendering of legal advice for specific cases, and readers are responsible for obtaining such advice from their own consultants and/or legal counsel. This meeting content and any forms and agreements herein are intended for educational and informational purposes only.

Force Majeure Policy: Should the FHCA 2020 Virtual Conference be cancelled due to unforeseeable circumstances such as but not limited to acts of God (such as fire, natural disaster, weather related events, etc.), issues arising from COVID-19, power or internet failure that prevent the Virtual Conference from happening at the date in which originally planned, FHCA will make every attempt to reschedule and your registration fee will be applied to the rescheduled date. If FHCA is unable to reschedule the Virtual Conference, your registration fee will be refunded within (6) six weeks of the Virtual Conference being cancelled.

Changes to Conference Program: FHCA reserves the right to change or modify the program based on space, speaker schedule or other circumstances. Please refer to this website for the latest schedule and information.

Questions: Should you have questions regarding any policy, please contact Leign Ann Bradley at