Session 28 | Agency Assisted Living Facility Updates and Top 10 Deficiencies and More
Day: On-Demand Time: Type/Topic: Assisted Living
Keep your assisted living facility in tune, in this session, Agency for Health Care Administration (AHCA) staff will discuss the top 10 deficiencies and why facilities were cited, along with case studies to help assisted living facilities improve quality in these areas. Additionally, AHCA and regulatory updates will be discussed.
Bureau Chief of Field Office Operations | Agency for Health Care Administration
About the Presenter
Kim Smoak has been with the Agency for Health Care Administration since August 1995. She is the Bureau Chief of Field Office Operations located in the Division of Health Quality Assurance. She is responsible for ensuring both federal and state survey work is completed timely, monitors quality improvement/quality assurance activity, training of survey staff and other division staff. She oversees the eight field offices, the complaint administration unit and the survey and certification branch within the division. Kim is also the State Survey Agency Director for the State of Florida. Kim holds a Master’s of Science in Health with the program emphasis in Aging Studies. She is also a Qualified Intellectual Disability Professional (QIDP). In 2009 and 2017, she received Survey & Certification Achievement Awards, presented by the Centers for Medicare & Medicaid Services for her work in Survey and Certification.