Continuing Education Sessions

Session 38 | Behind the Spotlight: Navigating Managed Care During Emergencies and Waivers

Day: Wednesday, July 29
Time: 10:15 to 11:45 a.m.
Type/Topic: Finance and Reimbursement

Session Summary

This session will examine managed care strategies for hurricanes, evacuations, and infectious disease outbreaks, including waivers, authorizations, billing considerations, and payer communication. Attendees will leave with actionable tools to support continuity of coverage, audit readiness, and financial stability when operations are disrupted.

Presenters

Alana Hanson-Williams

Managed Care Liaison | Managed Care Consultants of America

About the Presenter

Alana Hanson-Williams brings nearly 20 years of experience in skilled nursing and managed care, specializing in Medicare Advantage, payer navigation, and reimbursement strategy. She partners with SNF teams across Florida to provide education, streamline processes, and support revenue integrity through practical, real-world solutions.