Continuing Education Sessions

Session 12 | Five Star for Smarties: Data Driven Improvement

Day: Monday, July 14
Time: 10:00 to 11:30 a.m.
Type/Topic: Technology and Quality Innovations
Room Location: Celebration 3 & 4

Session Summary

This session will take you from feeling like a "data dummy" to a "Data Smartie." Presenters will cover the basics of the CMS Five Star Program, identify practical improvement opportunities and show how easy data-driven process adjustments can transform outcomes. Learn innovative strategies to achieve Five Star excellence, including tips for survey preparation, quality measure forecasting, and strategies for impactful quality measure improvements.

Presenters

Dahlia Kroth

Vice President - Strategic Relations | Strategic Healthcare Programs (SHP)

About the Presenter

Dahlia Kroth, VP of Strategic Relations at SHP/IntelliLogix, brings expertise in performance improvement and is recognized as a trusted data expert. She collaborates with SNF organizations nationwide, using data to achieve performance excellence. Dahlia's commitment extends beyond her role at IntelliLogix and serves the AHCA/NCAL National Quality Awards Program as a Gold and Silver Quality Examiner. This invaluable expertise further enhances her ability to guide organizations toward achieving the highest standards of quality and operational excellence.

Monica Walsh

Senior Vice President of Care Management | Regency Integrated Health Services

About the Presenter

Ms. Walsh serves as the Senior Vice President of Care Management at Regency Integrated Health Services. Ms. Walsh has over 30 years of experience in healthcare, including 27 years in long-term care and 24 years of experience educating and analyzing MDS/reimbursement systems and case management processes at a corporate level. Ms. Walsh has established Clinical Reimbursement & Case Management departments in 3 LTC corporations providing education and auditing systems for the RAI process /Medicare/Managed Care/Case Mix and Compliance. Ms. Walsh is a trained Physical Therapist and a graduate of the University of Ulster, Northern Ireland and holds AANAC RAC Advanced Certification.