Continuing Education Sessions
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Session 45 | Hearts and Minds: The Employee Experience Strategy for the 21st Century
Time: 2:15 to 3:15 p.m.
Type/Topic: Leadership/Workforce
Session Summary
When recognition is strategic, systematic and specific, it transforms values into action and purpose. Recognition programs are among the most powerful and cost-effective tools available for purpose-driven care professionals-improving employee experience, staff engagement and retention, and resident care quality. When recognized the right way, employee turnover drops significantly, saving organizations millions of dollars in rogue spending in the process. This session explores the art and science of recognition, demonstrating how authentic acknowledgments strengthen culture, build trust, reduce burnout, and measurably improve patient and resident outcomes.
Presenters
Nate Hamme
President | Ceca Foundation
About the Presenter
Nate Hamme is President of Ceca Foundation, a non-profit helping care communities improve human experiences in healthcare by recognizing and rewarding exceptional caregivers. He's an entrepreneur and start-up specialist, and an industry leader in employee engagement. Nate has written and spoken extensively on staffing and retention issues facing healthcare communities, including features in McKnight's Senior Living and Homecare Magazine, interviews on ABC News7, and presentations to AHCA state affiliates, and other national groups.