« Back to Continuing Education Sessions

Session 59 | Preceptor Provider Program

Session Summary

This six (6) hour Preceptor Training meets the requirements of 64B10-16.0025(2), FAC. This session will be an interactive training program to qualify attendees to become preceptors and help shape the careers of new long term care administrators. Additional registration fees are required for this program. Lunch is included.


Presenters

« Back to Continuing Education Sessions

Session 58 | Conducting a Thorough Investigation

Session Summary

This presentation will provide the steps needed to conduct a thorough investigation of high-risk events within the skilled nursing environment, including root cause analysis and proactive measures to help prevent incidents.

Presenters

« Back to Continuing Education Sessions

Session 56 | A Prescription for Deprescribing: Utilizing a Shared Decision Strategy to Reach Optimal Behavioral Management Without Psychotropics

Session Summary

The dilemma of polypharmacy and its implications will persist and likely grow with aging populations. It is important to consider using novel targeted interventions to address this common problem affecting most communities. This session will discuss strategies for psychotropic titration, deprescribing, and treatment optimization, implementing the Woodard five-step deprescribing framework. Participants will discover actionable non-pharmacological interventions to address the most common behavioral issues affecting residents. Participants will become familiar with a shared decision-making approach to implement systematic strategies for deprescribing and managing behavioral manifestations using non-pharmacological interventions.

Presenters

« Back to Continuing Education Sessions

Session 55 | Don’t Repeat Watergate! Ethical Considerations in Senior Living

Session Summary

This session provides practical information about ethics from a clinical perspective. The session delves into legal and common ethical issues in post-acute care/senior living and pulls from evidence and employee surveys regarding daily ethical issues, differentiating between ethical challenges, dilemmas for everyday and significant ethical issues. The session follows a case example format for various issues, including end-of-life care, dementia consent, staffing, and others, to apply ethical principles and decision-making to each. Attendees will walk away with additional case examples illustrating various ethical dilemmas and issues that can take place in senior care settings that they can use to facilitate similar training in their community.

Presenters

« Back to Continuing Education Sessions

Session 54 | Understanding SNF Consolidated Billing

Session Summary

In this session, the presenter will cover significant CMS edits, requirements, and guidelines necessary for successful claims processing under Consolidated Billing (CB), These include payables the center receives for their Part A stay residents from hospitals, doctor offices, clinics, ambulance transportation, mobile diagnostics and more.

Presenters

« Back to Continuing Education Sessions

Session 53 | Growing Census and the Capacity to Care for Residents with Behavioral Health Conditions

Session Summary

This session will cover effective behavioral health practices that aim to achieve better outcomes for residents and discuss pilot behavioral health programs. The demand for caring for and admitting patients with serious mental illness and substance abuse disorders is increasing, and healthcare facilities cannot keep avoiding admitting patients with behavioral health needs. This presentation aims to provide attendees with a deeper understanding of these diseases and the support required and empower healthcare facilities to feel more confident in managing this population.

Presenters

« Back to Continuing Education Sessions

Session 52 | Addressing Federal Reporting Requirements for Abuse, Neglect, Misappropriation, and Exploitation to Avoid the Increasing Citations

Session Summary

FHCA’s Risk & Compliance Council members have strategically reviewed a percentage of surveys from the last three years including trends and 2567s, that have resulted in citations F600, F609, and F610. Specific trends and 2567s were reviewed. Hear about these citations and how to identify risks, specific investigation techniques, and other strategies to reduce and prevent these citations while protecting your residents.

Presenters

« Back to Continuing Education Sessions

Session 51 | The Impact of a Strong IDT on PDPM Payment and Accurate Quality Measures

Session Summary

It takes a village working in unison to ensure appropriate Medicare coverage, that Medicare payment through PDPM is supported, and that your documentation supports accurate Quality Measures. When the Interdisciplinary team (IDT) works collaboratively, instead of staying in their silos, the center and the residents will benefit. As the center's leader, the administrator will benefit from encouraging their IDTs to ask questions when unsure, receive the education they need to succeed and support each other. This session will discuss the importance of communication and collaboration among the IDTs to achieve success.

Presenters

« Back to Continuing Education Sessions

Session 50 | Harnessing the power of Data for Quality Excellence

Session Summary

Do you feel like you’re doing all the right things to have the best quality outcomes, only to be disappointed when you see your CMS data results? This session will help you harness the power of data to go from feeling like a data dummy to becoming a “Data Smartie.” Join the presenters to learn how to achieve quality excellence by incorporating innovative strategies into your daily data management.

Presenters

« Back to Continuing Education Sessions

Session 49 | Navigating the October 1 MDS Changes

Session Summary

This presentation will highlight the RAI Manual changes that took effect on October 1, 2023, and information from the SNF PPS Final Rule for fiscal year 2024.

Presenters

« Back to Continuing Education Sessions

Session 48 | Preceptor Refresher Course

Session Summary

Florida Board of Nursing Home Administrator (BNHA) regulations pursuant to 64B10-16.0025(2), FAC, require all Florida Nursing Home Administrators with Preceptor Certification to take a two-hour Preceptor Refresher Course upon license renewal every two years. This course will meet that requirement. If you are considering becoming a Preceptor, this session will also provide an overview to help you understand the needs and expectations of AITs and Preceptors. FHCA’s Senior Director of Quality Affairs Deborah Franklin will moderate this session as experts, including current and past members of the BNHA, probable cause panel members and experienced Preceptors, share their knowledge.

Presenters

« Back to Continuing Education Sessions

Session 47 | Stayin’ Alive with PDPM

Session Summary

This presentation will review upcoming skilled nursing center payment changes and the impact on reimbursement. The intent is to encourage center leaders to focus on processes to mitigate the risk of payment denials, including the importance of medical record documentation that supports the Health Insurance Prospective Payment System (HIPPS) codes derived from the MDS. The session will include the government agencies requesting additional documentation, the impact the requests may have on the center, and how to appeal a denial of payment.

Presenters

« Back to Continuing Education Sessions

Session 46 | Navigating Managed Care:  Learn How Providers Can Effectively Put a Stop to Bad MCO Behavior Without Jeopardizing Referrals

Session Summary

Understanding how Managed Care Organizations (MCOs) are overseen by CMS and states, i.e., why and how they can be cited and sanctioned by each agency, gives providers a road map to remedying MCO bad behavior and protecting their revenue. In thi ssession, presenters will discuss how attendees should be negotiating new MCO Provider agreements. Learn which provisions MCOs rely on to avoid paying every claim, how to recoup alleged overpayments without a hearing, pass on rate decreases without notice, etc. Knowing these provisions and pushing back before signing off will increase revenue and decrease write-offs.

Presenters

« Back to Continuing Education Sessions

Session 44 | The Importance of Medication Management and Best Practices in Transitions of Care

Session Summary

This presentation will review the background and purpose of Transitions of Care (TOC) and discuss the differences in how meds are managed in the inpatient and outpatient settings. This session will explore the most common medication discrepancies seen during care transitions, as well as review some best practices to consider for building support around care transitions with your interdisciplinary team. This session will cover the common barriers to care transitions, particularly reviewing that key transition from hospital to center and the opportunities to develop TOC programs.

Presenters

« Back to Continuing Education Sessions

Session 43 | Happy Days!! Handling Difficult Customers Like a Pro

Session Summary

In this session, participants will begin by completing a brief self-scored inventory to identify the personality traits that apply to them. This trait score will facilitate a better understanding of themselves and how they best relate with others of similar or different personalities. This session will address the 10 different “difficult” personalities and offer specific skills and strategies to address each type to bring out the best in people, even at their worst. Participants will be offered real-time strategies they can utilize in their daily work to heighten awareness of customer service with the end goal of improving satisfaction and outcomes.

Presenters

« Back to Continuing Education Sessions

Session 41 | Keep on Truckin’ through QAPI - Can You Dig It?!

Session Summary

Get your Tie Dye on and "Get Ready" for a "Groovin" hour of funk and fun. Put on your QAPI crown, as by the end of this session, you can be the QAPI Queen (or King) for your center! Learn the steps and see new tools to help you identify areas for improvement and Root Cause Analysis that "Bridge Over Troubled Waters." QAPI doesn't have to be "A Long and Winding Road," so "Get Ready" and "Don't Stop til You Get Enough" Data. "Lean on me" for these simple steps for improved surveys, QMs, and Star ratings and help streamline your Quality award applications because... "WE ARE THE CHAMPIONS."

Presenters

« Back to Continuing Education Sessions

Session 40 | Stayin’ Alive Through the Medicaid PPS Rebasing

Session Summary

This session will focus on the results of the 2024 budget and other legislative outcomes impacting Medicaid skilled nursing center reimbursement. The session will also address the upcoming rebasing process for October 2024 rates and its impact on rates effective October 1, 2024. Participants will learn how to improve their rates by monitoring direct and indirect care spending, increasing the quality of care, and maintaining or improving their Fair Rental Value (FRV) rate component. Participants will learn the steps they need to take now to ensure they are prepared to compete in the future.

Presenters

« Back to Continuing Education Sessions

Session 39 | Healthcare at a Crossroads: Navigating the Perils of Ransomware

Session Summary

This session will examine the increasing threat of ransomware in healthcare environments, highlighting the unique vulnerabilities and consequences that healthcare institutions face. Attendees will leave with the knowledge and tools necessary to protect their organizations from the devastating effects of ransomware, ensure the safety and privacy of patient data, and maintain uninterrupted healthcare services.

Presenters

« Back to Continuing Education Sessions

Session 38 | Ten of the Most Confusing MDS Questions Answered

Session Summary

MDS items inform person-centered care planning, MDS 3.0 Quality Measures impacting Five-Star Quality Rating and Florida supplemental payment, and PDPM payment. The October 1, 2023, changes brought many new MDS items and changed the coding instructions for others. With the RAI User's Manual now more than 1,700 pages long, many MDS questions are confusing and frequently coded incorrectly. This presentation will highlight 10 of the most confusing MDS questions/items with step-by-step instructions for coding these items correctly.

Presenters

« Back to Continuing Education Sessions

Session 37 | Elevating Emotional Energy to Conquer Overwhelm, Stress and Exhaustion

Session Summary

This session presents a transformative approach to conquering stress and exhaustion, centering on the pivotal role of emotional energy in driving employee engagement. Participants will be taken on a journey filled with inspiring stories, lighthearted humor, and a mix of proven best and worst practices to create emotional connections to fill team members' Emotional Energy Tanks. Attendees will learn how to harness their innate Superpower to forge deep emotional connections and create team unity...not through additional work, but by effectively focusing on Hearts before Habits, We before Me, and Effort before Excellence. By skillfully managing their time and attention, leaders can cultivate a workplace culture where team members feel recognized and a sense of belonging. In such an environment, they will become fully engaged and empowered problem-solvers, actively involved in collaborative decision-making, and unified around shared purpose and priorities.

Presenters

« Back to Continuing Education Sessions

Session 36 | Mega Session: AHCA Update

Session Summary

Don’t miss the opportunity to hear from Kim Smoak, Deputy Secretary/ State Survey Agency Director, Agency for Health Care Administration, for this Mega Session. In the past, this session was standing room only, so get there early for a good seat and hear about the state of affairs, current regulations and survey trends impacting Florida’s long term care profession.

Presenters

« Back to Continuing Education Sessions

Session 35 | American Pie-deologies About Your Workplace and Employment Law

Session Summary

“A long, long time ago,” understanding labor and employment law was as easy as “pie.” Now, “bad news is on the doorstep,” and numerous changes to Wage and Hour, Equal Employment Opportunity Commission, National Labor Relations Board, and other laws can lead to costly litigation and disastrous remedies. Labor and employment counsel and peers will discuss recent employment law issues, provide practical strategies, and offer a checklist to help you say “bye-bye” to some common HR pain points.

Presenters

« Back to Continuing Education Sessions

Session 34 | AI-Powered Post-Acute Care: Implementation for Efficiency and Efficacy

Session Summary

In the ever-evolving world of healthcare, integrating Artificial Intelligence (AI) has emerged as a promising solution to drive both efficiency and efficacy in post-acute care settings. This informative session delves into the critical topic of implementing AI in the context of post-acute care, emphasizing the tangible steps and strategies that ensure successful integration. The session will explore why AI is becoming a necessity and how to implement AI, and by the end, participants will have a comprehensive understanding of the practical elements and the ability to measure its impact effectively. The knowledge and insights gained will empower healthcare professionals to optimize their AI-powered solutions and, most importantly, improve the care they deliver to their residents.

Presenters

« Back to Continuing Education Sessions

Session 33 | Recognition Science: A Strategic Driver of Resilience, Retention and Recruitment

Session Summary

The cost of turnover is unsustainably high – running to 50-75% of a person’s average salary. The impact is stunning in the healthcare industry, where turnover rates range from 25.9% at hospitals to 94% at nursing centers. All told it’s a major crisis of retention where nurse turnover alone costs the average hospital as much as $9 million every year. The drivers of turnover are work overload, lack of control, insufficient reward and breakdown of community. Some recognition programs are more effective than others. In this session, you’ll learn best practices in the science of recognition, how to build programs that have credibility and stand the test of time, and how to measure the impact of your recognition and engagement program on employee retention and patient satisfaction.

Presenters

« Back to Continuing Education Sessions

Session 32 | Mega Session: Quality Award and Scholarship Ceremony/Legislative Update

Session Summary

Please join us for a combined session designed to both inform and honor attendees. The FHCA Government Affairs team will provide a recap of Florida’s 2024 legislative session and the impact it will have on long term care providers across the state. The team will also discuss the upcoming election and its impact on providers at the state and federal level, expectations for the 2025 session, and the advocacy initiatives needed for success. In addition to the legislative update, we will recognize our distinguished care centers who have received national and state awards and celebrate their remarkable accomplishments as they take center stage.

Presenters

« Back to Continuing Education Sessions

Session 31 | Life Safety Requirements in Skilled Nursing Facilities

Session Summary

This session will teach administrators and maintenance directors a high-level overview of life safety requirements in Florida's skilled nursing centers. The session will detail the differences between the CMS and Florida-adopted editions of the NFPA Life Safety Code and some details of the most often cited life safety deficiencies.

Presenters

« Back to Continuing Education Sessions

Session 30 | The Disco of Compliance: Grooving through Nursing Home Reimbursement Compliance

Session Summary

The 2023 CERT report has been released, and Florida has seen a rise in error rates for Medicare claims, most of which are due to a lack of documentation. Presenters will embark on a nostalgic journey through the effervescent 1970s disco era while navigating the intricate landscape of Medicare Part A and B compliance audits in nursing center reimbursement. This dynamic session will blend disco's infectious energy with compliance's complexities, unveiling the striking parallels between the two. This engaging session will shed light on the contemporary challenges in adhering to Medicare Part A and B regulations. Practical strategies and best practices that empower administrators and the interdisciplinary team to navigate the intricate web of regulations effectively will be explored. Through an interactive approach, incorporating audience polling and real-world examples, attendees will not only groove to the disco rhythm, but also gain actionable insights and best practices to enhance their compliance practices within Medicare Part A and B. Don't miss this opportunity to disco dance your way through compliance history!

Presenters

« Back to Continuing Education Sessions

Session 29 | Beyond the Chart: Enhancing the Resident Journey in Post-Acute Care

Session Summary

Amidst the complex landscape of financial, operational, and compliance challenges that post-acute care providers encounter, the ability to guide residents and their families through a seamless care journey is a critical litmus test for resident satisfaction. How can care teams adeptly coordinate care, emphasize resident choices, foster trust, ensure compliance, and maximize reimbursement, all while enriching the resident experience? This presentation will provide a practical roadmap for leveraging technology’s transformative potential to optimize and elevate the resident journey within care communities. Attendees will receive practical strategies for integrating technology and automation, enabling scalable, time-efficient, cost-effective solutions that align with the ever-evolving healthcare landscape.

Presenters

« Back to Continuing Education Sessions

Session 28 | Aging Skin: Pressure Injury and Wound Care Considerations

Session Summary

There is a dearth of robust evidence on aging skin care, yet care settings are increasingly faced with the challenges of providing skin care for aging patients. As with other standard disease processes in the geriatric population, the incidence of pressure injuries and chronic skin conditions related to diabetes, peripheral vascular disease, and mobility issues occur with increasing frequency as we age. This session aims to address the etiology, assessment, and treatment options for the most frequently encountered types of chronic skin breakdown and pressure injuries in the aging population. Although the goal may be complete wound healing, palliation, and achieving management of chronic wounds as alternate goals will be discussed.

Presenters

« Back to Continuing Education Sessions

Session 27 | Leadership Outside of your Comfort Zone- Can You Dig It?

Session Summary

This session is for more experienced leaders and will teach participants how to move your teams onward with creative leadership skills while staying ahead of the curve. A fun interactive session with a 70s hip vibe!

Presenters

« Back to Continuing Education Sessions

Session 26 | Mega Session: Membership Meeting and Election of Officers: AHCA/NCAL National Update

Session Summary

Join your colleagues for more Long Term Care Achievement Award presentations, committee reports and the election of officers for 2023-24, followed by a keynote presentation by the leaders of AHCA/NCAL.We are honored to have American Health Care Association and National Center for Assisted Living President and CEO, Governor Mark Parkinson, American Health Care Association Chairman Phil Scalo and National Center for Assisted Living Executive Director, LaShuan Bethea, join us for on overview of national legislation, regulations and developments impacting the profession and the latest initiatives that are helping to enhance quality care.

Presenters

« Back to Continuing Education Sessions

Session 24 | Agency Top Ten Deficiencies and Updates

Session Summary

Hear from the Agency for Health Care Administration update on the top-ten assisted living facility citations and survey updates. Case studies will also be prepared to help increase your awareness of items to avoid, along with items to review in your facilities to increase awareness and compliance.

Presenters

« Back to Continuing Education Sessions

Session 23 | Work Hard and Smart to Manage Advance Directives in Skilled Nursing Facilities

Session Summary

The best way to lower advance directive citations is to work hard and smart. This session will discuss considerations and facts to lower citations related to DNRs and advance directives and will focus on nurses, both newly-hired and agency, having accurate and adequate training on policies and procedures. This session will also analyze the causes of the rise in IJ citations related to advance directives.

Presenters

« Back to Continuing Education Sessions

Session 22 | Audit Readiness: How to Get Prepared

Session Summary

This session provides a brief overview of the financial reporting requirements within Florida, including the effective date and optional extensions, electronic submission due dates and extension options, and audit requirements, including the option to submit consolidated financial statements. In addition, presenters will discuss how organizations can take advantage of the option to present consolidated financial statements and will walk through the technical requirements that permit the presentation of consolidated statements. Key elements of a consolidated financial statement, including the independent auditors’ report, the required presentation of financial information, and key footnote disclosures will also be discussed along with best practices for preparing for your audit and getting your accounting team ready for audit requests.

Presenters

« Back to Continuing Education Sessions

Session 21 | Top 5 Cybersecurity Concerns for Long Term Care in 2024

Session Summary

In this session, participants will gain an understanding of the current cybersecurity challenges, learn strategies to mitigate insider threats and receive ideas for enhancing employee training regarding cybersecurity. Presenters will also discuss regulatory compliance and cloud security related to long term care. This session aims to provide “real-life” scenarios and what all canters should consider to protect themselves and their residents.

Presenters

« Back to Continuing Education Sessions

Session 20 | What Does the NHA Need to Know About C. auris?

Session Summary

C. auris is an emerging threat, and cases continue to increase in Florida. Infections caused by C. auris can lead to longer hospital stays and mortality, and centers need to be prepared to prevent the spread. This session will address what this bacterium is, how it is transmitted, and what actions need to be taken to care for residents who may be infected or colonized with C. auris.

Presenters

« Back to Continuing Education Sessions

Session 19 | Qualified Medication Aides: What You Need to Know

Session Summary

A Qualified Medication Aide is a CNA who takes additional training and can administer routine medications to nursing center residents. This new workforce initiative frees up nurses to focus on higher-level caregiving and offers a career ladder to CNAs. Learn the foundations of the 2023 legislation, the new rule and practical applications and how to successfully integrate the QMA role into your nursing centers.

Presenters

« Back to Continuing Education Sessions

Session 18 | Food at the Root of Wellness:  Amplify Your Wellness Brand

Session Summary

The concept of wellness is surfacing as a top strategy for overall health and cost management. Savvy organizations are exercising their muscles to build strong wellness offerings for their residents. In this session, we will share real-life ideas to inspire Food Service Teams to lead the way with nutrition-related activities to amplify your wellness brand.

Presenters

« Back to Continuing Education Sessions

Session 17 | Home Dialysis and Infection Prevention

Session Summary

According to the National End-Stage Renal Disease (ESRD) Census Data1, as of September 2023, there are 519,471 patients on dialysis within the United States. Of those patients, 4,097 receive dialysis nationally in a skilled nursing center. These numbers are estimated to increase over the next decade due to the increase in patients diagnosed with diabetes and hypertension. The Centers for Medicare and Medicaid Services (CMS) has recently updated guidance for home dialysis services within a skilled nursing center. With an estimated 15 percent of the dialysis population projected to reside within a skilled nursing center at some point during a calendar year, the number of long term care facilities providing on-site dialysis services is also increasing. This presentation will discuss the unique infection prevention challenges within hemodialysis units and the best infection prevention practices of contracted dialysis companies to protect residents.

Presenters

« Back to Continuing Education Sessions

Session 16 | Super Star Discharge Planning Through Maximizing Patient-Managed Care Benefits

Session Summary

Effective discharge planning involves thoroughly understanding the patient's managed care benefits which includes coordinating with insurance providers to ensure all eligible services are utilized. Proper discharge planning will reduce financial burden, improve outcomes, and position your center as a valuable community partner and is crucial for ensuring patients' well-being and successful transition back to a lower level of care. This session will present key points to create a DY-NO-MITE discharge plan.

Presenters

« Back to Continuing Education Sessions

Session 15 | Bridging the Gap: Tech-Powered Care Transition Strategies

Session Summary

Providers are at the center of a complex web of patient care coordination in the ever-evolving healthcare ecosystem. They encounter many challenges as they work to ensure seamless care transitions within many care settings and among numerous stakeholders. This session addresses these intricate challenges and underscores the pivotal role of technology in creating comprehensive care networks. As the healthcare industry adapts to meet residents' changing needs, technology has become a linchpin in optimizing care delivery. This session will explore the critical role of technology in streamlining care transitions and promoting patient-centered, cost-effective care while providing actionable strategies providers can implement today to enhance care coordination, boost patient outcomes, and gain a competitive edge. This session is your opportunity to discover how tech-powered care transition strategies transform how healthcare providers operate and, most importantly, how they improve resident care across the board.

Presenters

« Back to Continuing Education Sessions

Session 14 | The New Restorative Era:  An Operational Approach to Restorative Services

Session Summary

Restorative nursing services are vital in providing care in senior communities - specifically in skilled nursing. This session will provide tools and best practices to help create a successful operational model that encompasses the requirements from an RAI/CMS perspective. A patient-centered approach that focuses on consistent care and delivery of the restorative program will have clinical benefits, marketability, and a possible financial opportunity. Attendees will walk away with a better understanding of the requirements within PDPM to see a possible financial return for providing restorative services on top of the clinical benefits that residents will receive.

Presenters

« Back to Continuing Education Sessions

Session 13 | Empowering Nurse Leaders: A Guide to Coaching, Mentoring, and Managing for Success

Session Summary

In this enlightening presentation, presenters will explore the critical distinctions between coaching, mentoring, and managing in nursing leadership. Based upon the Q3 Strategic Leadership Collaborative curriculum, which deploys the Baldrige Framework for Performance Excellence and Tresane’s leadership model and team development framework, attendees will learn valuable insights to empower nursing managers to navigate their dynamic roles clearly and confidently. Leveraging hands-on practical experience in operations and clinical improvement, nurses will understand why proactive staff management and team building are crucial to managing teams effectively, improving operational efficiency, and delivering high-quality care.

Presenters

« Back to Continuing Education Sessions

Session 12 | ALF Administration 101: Compliance Confidence is Cool

Session Summary

Assisted Living administrators work across broad and varied domains of practice that require specialized operational, administrative, and executive knowledge. This session will move quickly through several key areas, focusing on high-level regulatory expectations and timelines for maintaining personal credentials, the Agency for Health Care Administration survey process, adverse incident reporting, facility licensure, reporting abuse, neglect, exploitation, and criminal history screening. Changes like the ALF’s new Comprehensive Emergency Management Planning Criteria will also be summarized. Whether a less experienced administrator or one who wants to revisit the how-tos for foundational, recurring responsibilities, attendees will leave with updated, helpful information for compliance confidence, refreshing policies, and training staff.

Presenters

« Back to Continuing Education Sessions

Session 11 | Jump on The Baldrige Bandwagon and Bring Your Strategic Plan to Life

Session Summary

Strategic planning and implementation are crucial components to operational success. Using principles from the Baldrige Framework for Performance Excellence, this session provides foundational knowledge of creating, monitoring, achieving, and sustaining organizational results through systematic strategic development and implementation. Leveraging decades of experience in the industry, best practices will also be shared to empower leaders to bring their strategic plans to life.

Presenters

« Back to Continuing Education Sessions

Session 10 | The Ins and Outs of Managed Care & Medicaid Managed Care

Session Summary

This session will inform attendees of the various nuances of navigating the managed care environment. This including various Medicaid plans and differences in Medicare Advantage coverages. The presenters will discuss authorization and eligibility requirements, plan coverage, and trends for skilled nursing facilities. In addition, this session will review the Notice of Medicare Non-Coverage (NoMNC) advance requirements, Quality Improvement Organization (QIO) for expedited appeals, and a brief overview of levels versus the Patient-Driven Payment Model (PDPM) for Medicare Advantage. Attendees will learn about denial management and appeals to achieve reduced AR along with a brief review of contracting credentialing and prebilling check for first pass clean claims.

Presenters

« Back to Continuing Education Sessions

Session 8 | Fine Tuning the Facility Assessment: Understanding the Enhancements made to the Facility Assessment and how to Meet the New Requirements

Session Summary

Skilled Nursing Facilities have been completing Facility Assessments for several years. However, with the release of the CMS Minimum Staffing Rule, April 22, 2024, the Facility Assessment requirements we enhanced significantly. Changes were made to several aspects of the facility assessment and this session will walk through the changes made, and how to complete an effective assessment. Furthermore, the session will outline areas of the assessment that define day-to-day operations of the facility and establishing competencies based on the assessment.

Presenters

« Back to Continuing Education Sessions

Session 7 | Why Baldrige?

Session Summary

The National Quality Awards, based on the Baldrige Excellence Framework, allow nursing centers to evaluate their strengths, identify critical areas for improvement, and implement a plan to be stronger, more resilient, and more successful than ever before. ​​​​​​​​​​​​The ​​three-level program evaluates long term care organizations’ capabilities against nationally-recognized standards for excellence, making it one of the most comprehensive and cost-effective performance assessments available to providers. This session will walk attendees through the Baldrige journey - what it is, what it can do to strengthen your organization, and what it takes to set it in motion.

Presenters

« Back to Continuing Education Sessions

Session 6 | Partnering with an ISNP - How Your Residents (and You) Can Benefit

Session Summary

Understanding the needs of your Medicare-enrolled residents is invaluable and your knowledge of various Medicare plans, including specialized plans for those requiring extra care, empowers you to advocate for their well-being. While Medicare can be a labyrinth, especially regarding managed care plans, there's a beacon of hope for residents needing more extensive care The Institutional Equivalent Special Needs Plan (IE-SNP) caters specifically to individuals who require an institutional level of care but can thrive in the comfort of their own homes or their community. This session will help attendees navigate these plans.

Presenters

« Back to Continuing Education Sessions

Session 5 | Make your QAPI Plan DY-NO-MITE!

Session Summary

This session will review the elements necessary for a strong QAPI program and walk attendees through each process step, from reviewing data, an effective Root Cause Analysis (RCA), implementing a Performance Improvement Plan (PIP), and tracking their progress. At the end of the session, attendees will have an example from start to finish to reference once back at their center.

Presenters

« Back to Continuing Education Sessions

Session 4 | We Will Survive - Understanding and Surviving Medicaid Eligibility, Post Unwinding, and Legal Implications of the Changing Medicaid Climate

Session Summary

Providers have now had several months to settle into the unwinding of the Public Health Emergency. In this question and answer session, the presenters and attendees will roundtable on specific reimbursement issues they see daily and develop proactive action plans to avoid financial disasters. This session will deliver insight on reimbursement topics, including timely Medicaid application and eligibility, Medicaid Managed Care claims payment, and private billing practices, and educate providers on federal and state Medicaid policies and best practices to avoid denials, increase cash velocity, and ensure claims are paid on time. Attendees will learn practical and legal strategies to avoid and/or work through Medicaid appeals, guardianships, and discharge for non-payment. Participants will become skilled resources not only for their company, but also for residents and family members.

Presenters

« Back to Continuing Education Sessions

Session 3 | What Really Happens Overnight in Memory Care and How Technology Can Provide Actionable Insights

Session Summary

In light of the rebuke of the industry's safety record (Washington Post, December 2023), this session will focus on quantifying the extent of safety risks and identifying tech-based solutions that can improve outcomes, providing better resident safety, family peace of mind, staff support, and quality assurance for operators and their insurers. Learn how Artificial Intelligence camera technology is helping to improve safety in dementia settings, resulting in a reduction in falls, elopements, and intrusions; decrease operator liability claims; lower costs to the health care system that is fueling funding for such tech solutions; and positively impact family satisfaction, community reputation, and occupancy.

Presenters

« Back to Continuing Education Sessions

Session 2 | Shifting Paradigms: Revolutionizing Mental Health Care for Serious Mental Illness in Long Term Care Settings

Session Summary

This presentation will guide attendees through an insightful analysis of the historical shifts of mental health care in long term care settings, with particular attention on individuals with Serious Mental Illness (SMI). Patients with SMI require comprehensive and collaborative mental health care, distinguishing this topic as crucial within the long term care landscape. This session surpasses routine discussions, presenting a compelling exploration into addressing the unique needs of SMI patients in long term care settings.

Presenters

« Back to Continuing Education Sessions

Session 1 | Drama-Free Teams in Healthcare

Session Summary

Leading a high-trust, high-performance team without putting in more hours that gets results is possible. Creating an ownership culture free of drama, victim mentalities, and blame-assigning helps leaders utilize their most valuable asset - their team members. This interactive workshop will give you the practical skills you need to eliminate the excuses from your team and create a drama-free environment.

Presenters

« Back to Continuing Education Sessions

Session 0 | Nursing Home Administrator 101

Session Summary

This six-hour training is for new administrators with five years or less experience and is designed to motivate and develop the skills needed to become a great leader. Attendees will also make valuable connections through the program's networking opportunities. The training will focus on leadership, financial, legal and regulatory, life safety, survey readiness and quality improvement skills. Hear from long term care leaders as they discuss best practices and tools for the administrator to be successful. Nursing home administrators are responsible for leading the team to ensure regulations are met and quality of care is of the highest standard. This course will provide a foundation for new administrators and serve as a refresher for seasoned administrators. Registration includes lunch, breaks, a resource reference manual and 6 CEUs.

Presenters

« Back to Continuing Education Sessions

Session 57 | Escaping Survival Mode:  Turning Receivables into Cash Collections

Session Summary

In today’s challenging fiscal environment, skilled nursing centers need to be able to collect their outstanding receivables. We will cover real-life scenarios and offer revenue cycle best practices with practical insights and tools that you can take back and implement at your center.


Presenters

« Back to Continuing Education Sessions

Session 45 | Lava Lamps to Computer Vision: Implementing AI in Long Term Care

Session Summary

This session will start with a basic understanding of Artificial Intelligence (AI) and proceed to discovering practical insights on implementing AI in long term care settings, from overcoming adoption challenges to real-world success stories. Presenters will highlight effective strategies and examples demonstrating AI's impact in enhancing resident care. Attendees will learn how to measure the Return on Investment (ROI) of AI technology to ensure it delivers both economic value and improved operations, aligning with the evolving needs of long term care facilities.


Presenters

« Back to Continuing Education Sessions

Session 42 | Circle of Excellence Award Luncheon & Officer Installation: Becoming an Idea Factory: How to Turn Yourself (and your organization) into an Innovation Machine

Session Summary

Join us as we celebrate excellence, success and significant achievements in long term care as the 2024 prestigious Walter M. Johnson Jr. Circle of Excellence Award is presented and the 2024-25 FHCA Board of Directors is installed. Following the presentations, TikTok sensation and champion of crazy ideas Kyle Scheele, will inspire attendees to become the people they were meant to be. If there’s one belief that is holding you back from getting the most out of your team, it’s this one: some people are creative, and some people aren’t. That belief is based on outdated ideas about what creativity means, where it comes from, and who gets to harness it. The truth is creativity is a skill like any other; it can be learned. In the same way that we teach employees how to track expenses, process invoices, and jiggle the lock just right to get into the supply closet, we can teach them how to be more creative, how to have better ideas, and how to build a culture where innovation is a natural byproduct.


Presenters

« Back to Continuing Education Sessions

Session 25 | Mega Session: Kick-Off Membership Meeting: Redefine Impossible

Session Summary

At this official kick off for the 2024 Annual Conference & Trade Show, FHCA members gather to hear exciting FHCA business, enjoy an uplifting keynote presentation and celebrate winners of the Long Term Care Achievement Awards. Candidates for the 2024-25 FHCA offices will also be announced. Guinness World Record Holder James Lawrence, also known as The Iron Cowboy, will discuss the incredible power of hope and teamwork. He speaks about accountability, both to yourself and to your team and shows his audience how to remove excuses from their own lives in order to unlock more ability. In one of the most moving sections of Redefine Impossible, James reflects on his time with Dayton Hayward, a boy with Cerebral Palsy who loved to feel the wind in his face. James teamed up with Dayton and pulled, pushed, and carried him through an entire Ironman race. During that race, despite the increased physical demands, James gained a deeper understanding of perspective and privilege. As James shares in his presentation, “I remember looking at him many times that day, thinking Dayton can’t swim, he can’t bike, he can’t run…but I get to swim today, I get to ride today, I get to run today. Despite the pain, all of that is a privilege.”


Presenters

« Back to Continuing Education Sessions

Session 9 | Technology Optimization and Cybersecurity Risks

Session Summary

Many healthcare organizations face challenges related to the technology they utilize. Increased costs, technological inefficiencies, lack of end-user training, continued reliance on manual processes, and cybersecurity are some of the most prevalent challenges. The presenters will show practical actions for organizations to limit the risk and impact of these roadblocks. This session will incorporate a case study to show how optimizing technology and assessing cybersecurity risks can benefit an organization’s operating model and improve patient care.


Presenters