Continuing Education Sessions

Session 9 | Nursing Home Administration 101

Day: Monday, July 26
Time: 10:00 to 11:30 a.m.
Type/Topic: Leadership/Workforce
Level: Advanced

Session Summary

This session is for newly licensed nursing home administrators or those who would like a refresher course. Participants will receive tools to help them grow and be successful in the profession. The content will cover survey preparation and success, leadership, staff recruitment and retention, risk management, person centered care, regulatory and quality improvement.

Presenters

Connie Bend

Executive Director | River City Rehab Center

About the Presenter

As a seasoned veteran with over 35 years within the long term care profession, Connie Bend is highly recognized for her professional work ethic and unsurpassed dedication to consistently producing successful CMS/AHCA survey results. She has managed over six facilities maintaining a superior rating and Five Star Rating along with three deficiency free surveys. Connie became a licensed administrator in 1983, and a certified preceptor for the Florida Board of Nursing Home Administrators in 1990. She has since directed six preceptorships for individuals who are now licensed nursing home administrators.

Deborah Franklin

Senior Director of Quality Affairs | Florida Health Care Association

About the Presenter

Deborah Franklin is the Senior Director of Quality Affairs for Florida Health Care Association. Deborah has a Masters of Health Administration and is a nursing home administrator with over thirty years in long term care sector. Deborah is responsible for leading the Association's internal quality department while pioneering initiatives on quality improvement in long term care. She works in conjunction with the association's Board of Directors, Quality Cabinet and associated committees to develop, plan and implement long term care quality and educational programs to support members with their pursuit of providing high-quality, person-centered care. Additionally, Deborah is the key liaison with the executive and legislative branches, as well as state and federal health care agencies, on long term care survey and regulatory issues.