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Session 22 | Life Cycle Management: Recruitment, Retention, and Stay Strategies
Time: 1:30 to 2:30 p.m.
Type/Topic: Leadership / Workforce
Room Location: Celebration 1 & 2
Session Summary
The healthcare staffing crisis continues to challenge long term care centers, and leadership teams are seeking innovative solutions to recruit and retain top talent. This session will provide a deep dive into the complete life cycle management of healthcare staff, focusing on recruitment, retention, and stay strategies. Attendees will learn how Artificial Intelligence (AI) is revolutionizing the recruitment process, improving candidate quality, and increasing placement success rates. Presenters will also explore retention best practices uniquely suited for the long term care profession, emphasizing practical solutions to address high turnover rates. This interactive and thought-provoking session will equip leaders with the tools and strategies needed to build resilient, future-ready workforces.
Presenters
Ethan Dickson
Senior Vice President | SnapCare
About the Presenter
Ethan Dickson serves as the Senior Vice President of Sales at SnapCare, where he leads a dynamic team in driving strategic growth and expanding market presence. He holds a Bachelor’s degree from the University of Arizona and an MBA with a focus on healthcare operations from Baylor University. With over 15 years of experience in sales and business development, Ethan has a proven track record of exceeding revenue targets and fostering strong client relationships. He is recognized for his strong team development and leadership skills, creating cohesive, high-performing teams that deliver exceptional results. Before joining SnapCare, Ethan held leadership positions at several renowned organizations, contributing to significant increases in market share and customer satisfaction.
Callie Hoynes
Vice President, Government Relations & Strategic Partnership | SnapCare
About the Presenter
Callie Hoynes is Vice President of Government Relations & Strategic Partnerships at SnapCare, where she leads national workforce strategy and public policy initiatives across senior care. With deep experience navigating healthcare legislation, provider partnerships, and workforce innovation, Callie serves as a bridge between industry needs and tech-enabled solutions. She is passionate about building sustainable staffing models that support quality care and operational resilience.
Jeff Richards
Co-Founder & Chief Strategy Officer | SnapCare
About the Presenter
Jeff Richards co-founded SnapCare in 2017 to improve healthcare staffing through technology and efficiency. A former Chief Anesthetist and Department Director at Grady Hospital, he is a recognized industry voice on streamlining staffing and supporting clinician work-life balance. Jeff holds degrees from the University of Florida, Emory University, and Kennesaw State University. He also volunteers on medical missions with the Yantalo Foundation's Global Health Initiative. He is a recipient of the 2024 Georgia Titan 100 Award.