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Session 51 | Managing Risk, Developing a Personal Injury Protection Program and Applying the Five Whys

Session Summary

Root Cause Analysis (RCA) is a method of problem solving used for identifying the root causes of faults or problems. It is widely used in IT operations, telecommunications, industrial process control, accident analysis, in medicine and the health care profession. This session will provide participants with a better understanbding of a root cause analysis in relation to the issues and challenges that are dealt with in the long term care environment. With increased scrutiny of required Reportable and Adverse Incidents, having a more thorough understanding and being able to drill down and identify root causes will assist the nursing home administrator with being in compliance with the updated CMS Requirements for Participation.