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Session 30 | Rebuilding After the Pandemic

Session Summary

Skilled nursing centers have changed because of the pandemic. Some view the caregivers as heroes while others still don't trust them. Elective surgeries and fear of COVID-19 caused short-term utilization to decrease, and the federal government is touting the use of home and community-based services instead of skilled nursing centers. Skilled nursing providers may need to make changes to adapt to the needs and desires of their customer base. Listen as a panel of seasoned experts and corporate operating officers discuss strategies and ideas to move to the rhythm of change.