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Session 15 | Workforce Engagement and Retention Post-Pandemic

Session Summary

Long term care providers continue to fight, protect and save lives throughout the COVID-19 crisis. The pandemic has drastically changed the workforce environment. Turnover has increased at all levels of the organization from leadership to frontline staff. Workforce capacity and capability needs have been changed due to added tasks, duties, positions, among others. Workforce engagement is in jeopardy. This session will focus on post-pandemic workforce engagement and retention, including lessons learned and the best practices during pandemic and moving forward.