Day: Thursday, July 27 Time: 11:30 a.m. to 12:30 p.m. Type/Topic: Leadership / Workforce
The first step in learning to lead is to discover why you want to lead and why you feel qualified to lead. True leaders develop other leaders. This session will teach participants how to lead by example and how to identify issues that challenge leaders. It will help participants improve departmental morale and teach leaders to catch the vision of the community in which they serve. Listening is an important skill, and this session will give needed insight to mentoring, teaching and developing a positive and motivating environment.
Administrator | St. Catherine Laboure' Place
About the Presenter
As a seasoned veteran with over 35 years within the long term care profession, Connie Bend is highly recognized for her professional work ethic and unsurpassed dedication to consistently producing successful CMS/AHCA survey results. She has managed over six facilities maintaining a superior rating and Five Star Rating along with three deficiency free surveys. Connie became a licensed administrator in 1983, and a certified preceptor for the Florida Board of Nursing Home Administrators in 1990. She has since directed six preceptorships for individuals who are now licensed nursing home administrators.