Continuing Education Sessions

Session 11 | Using the Baldrige Framework to Improve Your QAPI Program

Day: Monday, July 24
Time: 10:00 to 11:30 a.m.
Type/Topic: Technology and Quality Innovations

Session Summary

The Baldrige Framework provides a roadmap for managing components of an organization using a big or systems based approach. Given the vital role nurses play in the nursing center environment, it is imperative that they are equipped with knowledge to understand how to use existing data to analyze performance, create meaningful performance improvement projects and sustain results.

Presenters

Kelly Smith

Quality & Analytics Consultant in LTC | Q3 Healthcare Consulting, LLC

About the Presenter

Dr. Kelly Smith holds a doctoral degree in Aging Studies, is a Certified Professional in Healthcare Quality, and holds a Lean Six Sigma Black Belt Certification. Through her knowledge of quality improvement methodologies and professional experience, Dr. Smith focuses on quality and process improvement across the long term care continuum.