Trade Show FAQs
NAME BADGES
Exhibitor Name Badge registration is OPEN for all registered exhibitors and sponsors. Each booth is allocated up to 8 name badges (Please refer to the name badge policy under the policy and procedures). Additional name badges can be purchased for $75 each. Read the Exhibitor Portal Name Badge Instructions to submit your name badge requests. All name badge submissions are due by June 28.
Your name badge must be worn at all times in order to grant entrance to the Trade Show Exhibit Hall. It will allow you to attend any of the continuing education sessions, however, it will not allow you to obtain any continuing education credits (See the Exhibitor CEU Upgrade below for more information). Your name badge will NOT grant you entrance into any of the ticketed events such as Fun Night and the Circle of Excellence Luncheon. Separate special event tickets must be purchased for these events.
No, all name badges will be available for pick up at the Exhibitor Registration Desk located directly near the Trade Show entrance in the Regency Foyer.
You will need to submit a name badge form request at the Exhibitor Registration Desk onsite. This process may take up to 15 minutes depending of the volume of requests being processed. Please note the name badge policy. Only employees of the exhibiting companies may request a name badge. Please be prepared to show a photo ID as well as a company business card. This process will be strictly enforced so please come prepared.
As an exhibitor, you are eligible to receive a discounted badge upgrade that will give your name badge the barcode used by our MTS Tracking System. An Official Continuing Education Report of attendee scan records will be posted to the MTS Tracking Website. Click here for the Continuing Education Exhibitor Badge Form.
Representatives with nonexhibiting vendor companies cannot purchase an attendee Trade Show Only pass. Once the Trade Show is sold out, the Non-Exhibiting Vendor Trade Show Only Pass will be available. Please review the complete eligibility list and policies on the form before registering.
You can also register as a full-week attendee. View the different attendee registration options.
*This option will ONLY be available and accepted after the Trade Show is sold out.
ADDITIONAL TRADE SHOW SERVICES
All additional services can be arranged through FHCA's Trade Show Decorator AGS. Their site will have links to order forms for power, a/v, internet, rigging, power, water, and much more under their 'Additional Show Services' menu. Stay tuned for their service kit in the spring.
All advance shipments must be arranged through our Trade Show Decorator. They will store and deliver your items directly to your designated booth. Instructions will be found in the AGS Exhibitor Toolkit in the spring.
Absolutely, however, we would like to preface that the walk from the self-parking area to the convention floor is extremely far. Also, there are certain regulations in regards to what is considered "hand-carry" and will be permitted to enter through the normal hotel entrances. Please be aware that if you want to use the bell stand to deliver your items to the convention center, delivery time will not be guaranteed and may be delayed based on normal guest check-in traffic which is the bell stand's primary focus. Please read the POV Instructions so that you and your team can prepare accordingly.
BOOTH PACKAGE
Your physical booth comes with a 6 foot draped table, two chairs and a wastebasket. Your registration will also come with two tickets to the Opening Social on Sunday, July 13, from 6:00 - 7:30 p.m. as well as two complimentary drink tickets for the Trade Show Cocktail Party on Monday, July 14, from 5:00 - 7:00 p.m. on the Trade Show floor.
Yes, the Exhibit Hall is carpeted. Any additional carpeting can be ordered through the Trade Show Decorator. See their Exhibitor Toolkit link above in the Additional Exhibitor Services section.
There will be a Cocktail Party on the Trade Show floor on the first day of the trade show, July 14, from 5 - 7 p.m. Light hors d'oeuvres will be available as well as a beer and wine bar. Two drinks per booth will be provided with your exhibitor packet onsite at Exhibitor Registration. There will be a cash concession lunch during the trade show on Tuesday from 11 a.m. - 1 p.m. There are coffee breaks near the attendee sessions each day.
Yes, you receive multiple pre-conference attendee lists (beginning 8 weeks out from the Conference) as well as a reconciled post-conference attendee list in both excel format (which will not contain email addresses) and a locked .pdf format (which will contain email addresses). Per our Association policy, we are not permitted to send unlocked versions of this .pdf list.
You can view a current floor plan here and the list of exhibitors here. These lists are updated once per week so some information may not be the most current information. Questions? Contact Jenny Early at jearly@fhca.org.
CANCELLATION POLICIES
If an exhibitor finds it impossible to attend, and a letter (email is acceptable) is sent to Jenny Early at jearly@fhca.org to that effect by 5 p.m. April 25, 2025, the exhibitor will be charged an administrative fee of $200 per booth and the balance of the booth price will be refunded.
No refunds for any portion of the booth fee will be made after April 25; exhibitors who purchase booths after April 25 are not entitled to any refund. *Please note, membership dues are nonrefundable.
All sponsorship fees can be refunded until March 31, 2025, without penalty unless any expenses have been incurred up to the effective date of the postponement or cancellation. The expenses will then be withheld from the refund including, without limitation, any marketing collateral that has been purchased as part of the sponsorship agreement. After March 31, 2025, all sponsorships are non-refundable.
In the event that a situation should arise where FHCA does postpone or cancel the Conference for any reason, the following cancellation policy will take effect:
- If the Conference is moved from the original date to a new date within the same calendar year and the exhibitor cannot attend the new dates; a full refund (not including dues) will be granted or the exhibitor will have the opportunity to apply their funds to the following year’s show dates.
- If the Conference is cancelled completely and will not take place within the same calendar year, a full refund (not including dues) will be granted or the exhibitor will have the opportunity to apply their funds to the following year’s show dates.
In the event that a situation should arise where FHCA moves to a completely virtual conference, the following cancellation policy will take effect and the options would be made available:
- The exhibitor would have the option to participate as a Virtual Exhibitor.
- The exhibitor will have the opportunity to apply their funds to the following year’s show dates.
- A full refund (not including dues) will be granted.
In the event that the exhibitor is no longer able to travel to the Conference either due to internal company policies or because of state or federal regulations (i.e. international travel), the following cancellation policy will take effect and the options would be made available:
- The exhibitor would have the option to apply their funds elsewhere such as advertising or another FHCA event.
- The exhibitor will have the opportunity to apply their funds to the following year’s show dates.
- A refund (not including dues) minus the $200 administrative fee will be granted.
Please note, these options are only available until April 25, 2025. Any cancellation past April 25 will result in no refund or deferment options.