Registration Policies

Early Bird Registration: Save on registration fees and register by June 10. Registrations made after June 10 will assess an additional fee. 

Advanced Registration Deadline: Advanced registrations must be received by July 10. After that date, registrations must be made onsite and will be assessed an additional $50 in each category.

Confirmations: A registration confirmation will be sent via email. This may take up to 7 business days.

Cancellations: Cancellation and refund requests for registrations must be submitted in writing to eventsupport@fhca.org by July 10, 2024 to be eligible for a refund and are subject to a $50 cancellation fee. Requests received after July 10 will not be accepted unless cancellation is due to survey at your facility or an emergency due to COVID-19. Cancellations due to a facility survey or emergency due to COVID-19 will still need to be submitted in writing to eventsupport@fhca.org as soon as possible and FHCA will refund your registration with exception of a $50 administrative fee. Please allow up to six (6) weeks, from the date of request, for all refunds to be issued.

No Shows: Refunds will not be issued to participants who do not attend the Conference and did not cancel their registration prior to Conference unless their attendance was affected by COVID-19, facility survey or other family or business emergency. We ask that no-show requests for registrations be submitted in writing as soon as a decision has been made to eventsupport@fhca.org. Please allow up to six (6) weeks, from the date of request, for all refunds to be issued.

Dietary Requests: If you have special needs or dietary requests (including Kosher meals), contact Mary Ann Obos at mobos@fhca.org by July 10. 
Kosher Meals Sponsor: SpecialtyRX

Trade Show: Representatives with nonexhibiting vendor companies are not permitted to purchase a Trade Show only pass, Monday Single Day or Tuesday Single Day Registration. Those considering the purchase of a booth for a future Trade Show should contact Jenny Early at jearly@fhca.org. Purchasing admission to the Trade Show in no way grants the right to solicit business in any way; that right is reserved exclusively for our exhibitors who have purchased booths. Anyone found violating this policy will be escorted from the Trade Show.

Consent Clause: Registration, attendance at, or participation in the FHCA Annual Conference and Trade Show and other activities constitutes an agreement by the registrant to the use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions, and audiotapes of such events and activities by FHCA and other third parties, including but not limited to the venue, Destination Management Companies, Trade Show Decorators, Audio Visual Companies, etc. Your registration may include technology that monitors your activities throughout the meeting, such as session attendance and booths visited.

Content Disclaimer: All meeting content, including live, recorded, and written presentations, represents the opinions of the authors and speakers and should not be construed to be those of FHCA unless adopted pursuant to the bylaws of the Association. Nothing contained herein is to be considered as the rendering of legal advice for specific cases, and readers are responsible for obtaining such advice from their own consultants and/or legal counsel. This meeting content and any forms and agreements herein are intended for educational and informational purposes only.

Force Majeure Policy: FHCA conferences will be cancelled due to inclement weather or other acts of God (including, but not limited to, flood, fire, or natural disaster) only if the venue and/or location of the event is closed or provides notice to FHCA of its inability to hold the event, or if the local government declares an emergency status is in effect for the location of the event. If an FHCA conference is cancelled due to inclement weather or other acts of God as set forth herein, every attempt will be made to reschedule the event and your registration fee will be applied to the rescheduled event date. Any travel expenses that may have been incurred cannot be refunded under any circumstances. If the FHCA event is held but weather conditions (whether forecasted or actualized) prohibit you from traveling, FHCA cannot refund your registration fee.

Changes to Conference Program: FHCA reserves the right to change or modify the program based on space, speaker schedule or other circumstances. Please refer to the website for the latest schedule and information.

COVID-19 Policy/Guidelines: FHCA continues to monitor policy and procedures during the COVID-19 pandemic. The safety and well-being of our members, including facility and corporate employees, speakers, Conference guests, sponsors and exhibitors is our top priority. We are collaborating with health care experts and the Rosen Shingle Creek to implement best practices aimed at managing the spread of the COVID-19 virus and following guidelines from the Florida Department of Health and Centers for Disease Control (CDC). FHCA has put in place preventative measures to reduce the spread of the COVID-19 virus; however, FHCA, under no circumstances, is able to guarantee that you or a guest will not become infected with the virus while at the 2021 Annual Conference & Trade Show. Adherence to the FHCA event policy and guidelines will be continuously monitored and enforced by the association and hotel. As state and federal guidelines change, so will the FHCA Event Safety policy.

Despite safety precautions at Conference by FHCA and the Rosen Shingle Creek, attendees should acknowledge that there is a risk of contracting the COVID-19 virus and that FHCA cannot prevent and is not responsible for such risk of infection to any person who chooses to attend meetings/conferences. FHCA requests that anyone who is experiencing COVID-19 symptoms or have recently been exposed to a COVID-positive individual to stay home and avoid the risk of infection to others. I acknowledge and agree to all of the health and safety information outlined as a Conference participant. By registering and attending the FHCA Event, participants affirm the information below.

COVID-19 Affirmation: By registering and attending the FHCA Annual Conference & Trade Show, you attest that:

• I am not experiencing any symptom of illness such as cough, shortness of breath or difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, or new loss of taste or smell.
• I do not believe I have recently been exposed to someone with a suspected and/or confirmed case of the Coronavirus/COVID-19.
• I have not been diagnosed with Coronavirus/COVID-19 and not yet cleared as non-contagious by state or local public health authorities.
• I am following all CDC recommended guidelines as much as possible and limiting my exposure to the Coronavirus/COVID-19.