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Session 24 | Building Your Organizational Excellence
Day: On-Demand
Time:
Type/Topic: Operations/Quality Improvement
Level: Advanced
Time:
Type/Topic: Operations/Quality Improvement
Level: Advanced
Session Summary
This session provides guidance to achieve the organizational excellence by using performance excellence framework, such as their Facility Assessment, Quality Assurance and Performance Improvement (QAPI), and six areas of Baldrige/National Quality Award requirements. This session particularly focuses on building an organizational culture to create a supportive workforce environment.Presenters
Debbie Brazill
Owner and Administrator | The Villages Rehabilitation and Nursing Center
About the Presenter
Debbie Brazill is the Owner and Administrator of the Villages Rehab and Nursing Center. As a long term care provider, Debbie was one of the early adopters of "Culture Change" concept, embracing and advocating for person-centered care. Villages Rehab and Nursing Center received the National Quality Gold Award in 2019 and became the third recipient of Gold in Florida.Koko Okano
Quality Improvement and Research Analyst | Florida Health Care Association