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Session 57 | Leadership and Team Accountability: Think Big and Think Small

Session Summary

Leaders manage a complex web of interconnections, all with competing demands. The Baldrige Framework for Performance Excellence provides a framework which compels leaders to deploy the organization's mission, vision, and values to the workforce and create an environment for success. The leader's ability to navigate demands and effectively communicate with customers, suppliers, shareholders, and their intercompany peers is paramount to creating team alignment and to accomplish action plans that support the organization's overall strategic goals.