Continuing Education Sessions

Session 57 | Leadership and Team Accountability: Think Big and Think Small

Day: Thursday, July 27
Time: 9:00 to 11:00 a.m.
Type/Topic: Leadership / Workforce

Session Summary

Leaders manage a complex web of interconnections, all with competing demands. The Baldrige Framework for Performance Excellence provides a framework which compels leaders to deploy the organization's mission, vision, and values to the workforce and create an environment for success. The leader's ability to navigate demands and effectively communicate with customers, suppliers, shareholders, and their intercompany peers is paramount to creating team alignment and to accomplish action plans that support the organization's overall strategic goals.

Presenters

David Baumgartner

CEO | Tresane, LLC

About the Presenter

David Baumgartner, PCC, ITCA, SHRM-SCP, has worked with healthcare leaders and teams for nearly 3 decades. He has been recognized as an invaluable resource when leaders face significant challenges. He has supported mergers and acquisitions, turnaround efforts, cultural alignment, and leadership changes. His approach has earned him a reputation as a trusted mentor and colleague. David was among the first people in the world to receive advanced team coaching accreditation and is a published author.

Kelly Smith

Quality & Analytics Consultant in LTC | Q3 Healthcare Consulting, LLC

About the Presenter

Dr. Kelly Smith holds a doctoral degree in Aging Studies, is a Certified Professional in Healthcare Quality, and holds a Lean Six Sigma Black Belt Certification. Through her knowledge of quality improvement methodologies and professional experience, Dr. Smith focuses on quality and process improvement across the long term care continuum.